Spa Therapist X12Sun International Posted : 2025/Aug/20 Closing : Not given Location : Cape TownJob Ref #: SI-407Industry: Hotel/Catering/Hospitality/LeisureJob Type: PermanentPositions Available: 12InterContinental Table Bay Cape Town is recruiting a Spa Therapist to deliver world-class treatments and create memorable wellness experiences for our guests. This role focuses on exceptional service, professionalism and ensuring the highest standards of relaxation and care in a luxury environmentJob DescriptionJob PurposeThe Spa Therapist is responsible for delivering a wide range of professional spa treatments and wellness therapies to clients in a safe, courteous, and professional manner. The role focuses on enhancing guest wellbeing and satisfaction by ensuring a consistently high standard of service, personalisation, and hygiene, while promoting spa services and contributing to overall spa revenue.Follow job blog for more jobs Key Performance AreasPerform a range of treatments including (but not limited to) massages, facials, body wraps/scrubs, manicures, pedicures, and holistic therapies in accordance with spa protocols and brand standardsEvaluate guest requirements and preferences to deliver appropriate treatments that align with service standards and enhance overall satisfactionProvide product recommendations and aftercare advice based on treatment outcomes and client needsMaintain guest comfort, privacy, and safety throughout the spa experiencePrepare and maintain treatment rooms, ensuring cleanliness, sanitisation, and readiness before and after each guestFollow all health, safety, and hygiene protocols, including the correct handling and storage of products and equipmentUphold high standards of personal grooming and presentation in line with spa guidelinesGreet and consult with clients in a warm, professional manner to ensure a relaxing and positive experienceRespond to client questions, concerns, or feedback with professionalism and careMaintain a calm and welcoming atmosphere, creating a sense of trust and wellbeingParticipate in team meetings, product and service training, and performance reviewsAssist with spa reception duties when required, including booking appointments and handling guest queriesSupport spa promotions and upselling of treatments and retail products to meet sales targetsReport any equipment issues or stock shortages to management promptly Job RequirementsEducationGrade 12 Recognised spa or beauty therapy qualification (Certificate) Experience2-3 years’ experience as a Spa or Beauty Therapist in a 5star environment/cruise shipsWork conditions and special requirementsAbility to work shifts that meet operational requirements Skills and KnowledgeProficiency in a variety of treatments including massage therapy and skincareKnowledge of holistic and wellness treatmentsKnowledge of skin care product linesSanitation protocols for tools, linen and workspacesProficiency is spa management systemsSales & Upselling TechniquesCommunication Skills EquityPreference will be given to employees from designated groups in line with the provisions of the Employment Equity Act, No 55 of 1998 (and any amendments thereto), the relevant internal recruitment policy as well as unit’s employment equity plans.Apply online at https://jobs.mcidirecthire.com/AvailableVacancies/Vacancy?CompanyPublishingId=74089